Being Civil In Arguments
Everyone has been in an argument at least once in their life, though online arguments are very different. What can start out as just a disagreement of facts can turn into personal attacks. Online, people cannot be seen or heard through texts and forums, so messages can be interpreted in many different ways than intended. In addition, some people encounter “trolls”--people who just cause drama with no reasoning. Arguments should be avoided. This can be achieved by using ‘Thumper’s Rule’ which Sean mentions on socmedsean.com[1] and it is simply, “If you can’t say something nice, don’t say nothing at all.” However, sometimes arguments can’t be avoided, even with trolls. It’s best to keep calm and polite, and ask important questions to keep a better understanding. According to Robert Biswas-Diener from psychologytoday.com[2], “Don’t unwittingly cross the line yourself...swap out curiosity for criticism. Try asking questions, `Why do you believe that?’ ‘What do other experts say?’ `How widely held do you think your view is?’ Treat your online community members the way you would treat people living in your neighborhood. If you can’t, simply ignore them”.